FAQs
How to become mna club member?
You can enroll for membership online at www.flymna.com or Myanmar National Airlines mobile application or in person at MNA offices.
Who can apply mna club?
Frequent Flyer Program is open to Myanmar citizens and/or foreign nationalities, living in Myanmar, or outside Myanmar, who are 2 years of age or older.
Can I have more than one mna club membership number?
Each member can have only one mna club membership number.
What are the benefits of being member at mna club?
The member is enabled to the benefits of mna club frequent flyer program based on earning miles that can be calculated on flights of both international and selected domestic flights. It has three tier levels: Silver, Gold and Diamond. After registration, the member is automatically rewarded Silver status. The more you fly with Myanmar National Airlines the higher your membership tier becomes. Each level of tier consists of benefits and privileges. The more details are mentioned Terms & Conditions of mna club.
How to update mna club account information?
You can login the mna club account at www.flymna.com or Myanmar National Airlines mobile application or contact MNA Club FFP Team to update your profile information. Members are responsible for keeping their name, e-mail and mailing addresses up to date on-line.
Why do I need to provide my email in the enrollment form?
You need to provide your email address to receive your mna club account number and password once you are successfully enrolled in the program. You will receive the confirmation, notification or responding email from the program. Also receive the updated latest terms and conditions and other promotion of the program.
What should I do if I lose my mna club FFP Card?
If you lose your mna club card, you have to contact to the mna club head office at the earliest.
How can I earn miles?
Every time you fly, you can earn miles based on flights travelled. You must entitle your mna club number at the time you make your reservation or inform at check-in counter to insert your number. Miles will automatically be rewarded to the member’s account within 14 days after completed travel on qualifying MNA flights.
How can I earn miles if I forget to show my card number when making reservations and check-in at the airport?
Members will have the option to request reward credit by sending request to mnaclub@flymna.com attached with scan/copy of your passport, ticket PNR number & boarding pass. But the request must be within 45 days of the travel date.
Which sectors can the member accrue the miles?
Members can accrue the actual miles for all international sectors and selected domestic sectors currently including Yangon, Mandalay, Nay Pyi Taw, Nyaung U, Heho, Myitkyina, Putao, Sittwe, Myeik, Dawei, Kawthaung, Kyaing Tong, and Tachileik.
What are the benefits for children?
Child mna club members will be rewarded miles at 75% of the adult ticket miles.
How do I become to become a Gold or Diamond member?
To become a Gold member, it requires 25,000 miles and above. And to become a Diamond member, it requires 50,000 miles and above.
How do I redeem the reward ticket according to my earned miles?
You can redeem either a one-way trip or round trip according to the miles you earn.. The base fare is free and you have to pay only Taxes and Surcharges to issue the ticket.
Can you change the date on an issued award ticket?
Ticket is applicable for date change with change fees but non-refundable, non-rerouteable, non-transferable, non-endorsable.